Shipping policy

Heavy, bulky, and flammable products will not qualify for "FREE SHIPPING."  If a product was accidentally able to be added to your cart for purchased.  We will notify you to let you know about the additional shipping charge that fall under this restriction.

My package says delivered, but I didn’t receive it.

Please contact your local USPS for further information regarding your package.

If you still have not received your package after 3 business days from date of delivery, please contact USPS to report a lost package and open a case and obtain a case number. From there, they will launch an investigation to locate your package and will get back to you in 2-3 business days. In the meantime, make sure to email us at info@pcbeauty808.com with your order number and USPS case number and keep us updated with the investigation status. PARADISE CITY MEDICAL & BEAUTY SUPPLY is not responsible for packages after it has been shipped out and accepted by shipping carriers (USPS/UPS). We will try our best to assist you in getting your products.